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Coronavirus-related Safety Measures at Ancon

Please be assured that Ancon is taking the COVID-19 outbreak seriously. Part of CRH, the leading building materials business in the world and a constituent member of the FTSE 100 index, we are backed by large company resources.

Our primary aims are to protect our employees and the wider community, whilst maintaining service to our customers. To this end, we are implementing a number of measures:

  1. Homeworking for employees where this is possible. This is being trialled in a number of departments and will be rolled out more extensively as necessary. This will ensure that those who need to isolate or look after those that do, do not need to travel into our locations.

  2. Use of Microsoft Teams and Video Conferencing communication technology. This technology is proving very effective to ensure on-going collaboration with both our employees at home and customers.

  3. Split working patterns within the factories and offices, where homeworking is not practical or possible. This will ensure that we minimise the number of people using our facilities at any one time, thereby limiting contact. We are also strictly observing the 2 metre rule throughout our locations and restricting access to our sites by visitors.

  4. Provide access to sanitiser and other cleaning products throughout our locations and ensure ample stocks are maintained. We have also issued NHS guidance to all staff on hand-washing and have increased our cleaning rotas to ensure high standards of hygiene throughout.
  5. Stopped all, but essential, travel. This includes all International travel and we are complying with all local Government and CRH company guidance as it evolves. Should you need an Ancon employee to visit you, this will be assessed on a case-by-case basis and can only occur if deemed essential and safe to do so.

To give you added reassurance in our ability to continue to supply in this climate, Ancon operates from three manufacturing sites in the UK and, as a CRH company, has access to a wide network of CRH sister companies and their facilities, should that be necessary.

Regarding our supply chain, we have no supply issues for our main raw materials and are in regular contact with our key suppliers to monitor this situation.

Our delivery partners have confirmed that they are continuing to operate to and within impacted areas as local conditions and restrictions allow. Due to the dynamic nature of the situation, quoted transit times, and pickup and delivery service availability may be subject to change without notice.

No signature required for delivery

Our delivery service providers are taking necessary precautions in affected areas as per the guidelines of local authorities. For the safety and wellbeing of their couriers and our customers, they will now only seek a verbal confirmation of delivery. This means that you will not be asked to sign for deliveries, until further notice.

COVID-19 Outbreak across Europe

Our delivery partners are also adhering to all regulations and guidelines from government authorities related to the containment of COVID-19. The work and travel restrictions may affect shipments inbound and outbound to and from impacted areas, as well as shipments moving within those areas.

Despite these potential service delays, we are working with them and their logistics networks to minimise service impacts so they can continue to deliver the best possible service to our customers. Given the reduced capacity there is likely to be temporary service adjustments during this time.

Inevitably, there may be some disruption to our normal high levels of customer service until we all adjust to the new ways of working. Despite these being unprecedented times, we will do our very best to support you as always.

Please continue to use our normal email and telephone contact details unless you are advised otherwise.

Peter McDermott, Managing Director

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